Returns

Returns

Not quite right? You can return any item within 30 days of delivery.

How to return

  1. Contact us with your order number and the item you'd like to return.
  2. We'll reply with the return address and instructions.
  3. Once your return arrives, we'll refund you to your original payment method within 5 business days.

Conditions

  • Items should be unused, in their original condition and, where possible, in the original packaging.
  • Damaged or faulty items are always replaced or refunded free of charge — please send us a photo within 7 days of delivery.

Your EU right of withdrawal

Customers in the EU may withdraw from a purchase within 14 days of delivery without giving a reason. Our 30-day return window extends this right and does not limit it.

Legal guarantee

EU customers have a 2-year legal guarantee against defects that were present at delivery.